What's Your Business Grade survey?

Measure your IT and telecoms performance

Are you blazing a trail or stuck in the dark ages? Find out if you are getting the most out of your IT and telecoms with this quick and easy questionnaire. Just answer the 14 questions by checking the appropriate boxes and click on the button. Your results will be displayed in an Infographic which is downloadable as a pdf. You'll receive a percentage score indicating how your overall performance measures up. This can then be shared with your colleagues and via twitter.

How often is IT and telecoms discussed at Board level within your organisation? Weekly
Monthly
Quarterly
Annually
Never

In your opinion, how does your company's knowledge or competency in IT and telecoms compare to your industry as a whole? Better than average
Average
Below average

Which of the following cloud-based / hosted applications does your organisation currently access? Hosted email
Hosted desktop
Hosted security solutions
Hosted data centre
None

When, as an organisation, did you first access cloud-based / hosted applications? In the last 12 months
In the last 2 years
In the last 5 years
Never – but looking to invest
Never – no plans to invest

Does your organisation currently use any of the following channels in a business capacity? Instant messaging / 'live' chat
Video content
Social media (Twitter, LinkedIn)
SMS / MMS (Text)
None

How do you presently deal with your IT and technology needs? Fully outsourced
Part managed in-house / outsourced
Fully managed in-house
Don't know / refused

Which of the following applications can your staff access remotely from home – just as they do in the office? Work email
VPN server
CRM system
Databases
Production systems
Archives
Office applications
Video conferencing
None

Which of the following personally owned staff devices are compatible / able to be integrated with your IT / telecoms infrastructure? Tablets
Netbooks
Smartphones
Laptops
Android only
Apple only
Both Android and Apple
None

To what extent has your organisation's use of IT and telecoms improved the productivity / performance of your business in the last 2 years? 1-5%
6-10%
11-20%
21-30%
31%+
0%

How do you benchmark the service you receive from your current IT and telecoms providers? Formally obtain competitor quotes
Conduct our own desk research
Regular face-to-face performance management reviews
Download performance reports from supplier portal
None – We don't have any formal processes

Has your business been affected by a major IT and telecoms failure in the last 5 years? Yes – Hardware failure
Yes – Security infringement
Yes – Unforeseen onsite incident leading to data loss
Yes – Inadequate back-up
No – We've not been affected

When was the last time your company reviewed its IT and telecoms strategy? In the last 12 months
In the last 2 years
In the last 2-5 years
More than 5 years ago
Never – We currently don't have a formal IT and telecoms strategy

For how long do you think your existing IT and telecoms infrastructure will be adequate for? Up to 12 months
Up to 2 years
Up to 5 years
Up to 10 years
In need of immediate investment

How much do you spend annually on IT and telecoms as a proportion of your overall business expenditure? 1-5%
6-10%
11-20%
21-30%
31%+
Don't know